


Fixfire® is BAFE accredited for the Design, Installation, Maintenance and Servicing of Fire Alarm Systems.
All works are carried out by our employed, uniformed and trained Fire Alarm engineers.
Following each visit, a Certificate of Inspection is issued.
On our first visit, if necessary, we will train staff to fulfil their own obligations, eg. weekly test of the fire alarm system and monthly test of emergency lighting. Any necessary test keys will also be supplied.
Planned engineer fire alarm maintenance/service is carried out in accordance with BS5839 Part 1 which specifies a minimum frequency of every 6-months. Additional fire alarm visits may be deemed necessary subject to your Fire Risk Assessment, typically this may apply to higher risk premises such as Hotels, Hospitals and Care Premises.
Fixfire® provides 24/7 planned and reactive fire alarm maintenance/service for most makes and type of fire alarm systems irrespective of the original installing company.
Where Fixfire® takes over fire alarm service/maintenance were commend that a ‘Special Inspection’ is conducted as laid out in BS5839 Part1.
On the ‘Special Inspection’, the fire alarm system is thoroughly examined and bench marked against relevant sections of the current British Standard.
The following examples would be regarded as non-compliances:
- Inadequate number of Manual Call Points.
- Inadequate provision of fire detection for the designed Category of system.
- Inadequate Fire Alarm audibility.
- Standby power supplies that fail to conform.
- Cabling with fire resistance that fails to conform
- Monitoring of circuits that fail to conform.
- Standards of electrical safety that do not conform.
- Exposure to, or experience of, false fire alarms.
- Changes in the use, layout and construction oft he protected premises that may impact on the effectiveness of the system.
- The absence of a zone plan or other suitable diagrammatic representation of the premises.
Whilst the ‘Special Inspection’ is not a mandatory requirement, we strongly recommend the visit for your own peace of mind in order to ensure that there are no fundamental issues that could have a detrimental effect on the performance of the fire alarm system in a critical situation.
The Fixfire® Fire Log Book fits perfectly with our maintenance system and provides entries for engineer and user testing with dedicated sections for the storage of maintenance certificates.
Compliance with current Fire Safety Law (Regulatory Reform (Fire Safety) Order 2005) is a tall order and keeping tabs on due dates across multiple assessments, checks and inspections without missing something is a real challenge.
The Fire Safety Compliance System™ from Fixfire® provides you with the tools, support and expertise to drive your compliance with confidence.
- Fire Risk Assessment (Initial and ongoing review)
- Systems/equipment installation including Fire Alarm, Disabled Refuge Alarm, Fire Fighting Equipment, Fire Suppression, Emergency Lighting
- Fire Safety Training
- 24/7 Planned & Reactive maintenance
- Fire Log Book and other Compliance Binders for record and information storage
- Fire Safety advice and Compliance Memorandums to keep you abreast of regulatory changes
- My-Fixfire web-portal
Please call our Compliance Team today to discuss your Fire Alarm Service and Maintenance requirements.
Freephone 08000891999
KeyCall® is a revolutionary patent-pending Key Operated Fire Alarm Activation Device which has been developed specifically for ‘approved’ applications where standard fire alarm call points would be vulnerable to abuse. Developed by Fixfire® in response to growing demand from the Mental Health Care sector, KeyCall® is a revolutionary one-piece analogue addressable key operated manual call point.
Compatible with a wide range of Conventional and Addressable Fire Alarm Systems.
KeyCall® accepts a Euro-Profile style cylinder
Typically suited/keyed-alike cylinders are fitted so that authorised persons can activate KeyCall® using their standard door key.
Key ‘Click-latch’ mechanism ensures key ‘latches’ in correct position to activate Fire Alarm System.
Anti-ligature low-profile flush-mounting design.
Neat minimalistic one piece construction incorporating Fire Alarm interface module.
Red fire indicator illuminates when KeyCall® is activated.
Compatible with a wide range of Conventional and Addressable Fire Alarm Systems
Applications include:
- Prisons
- Mental Healthcare
- Special Educational Needs (SEN) School

Fire Alarm Service and Maintenance
British Standard Design requirements...
- Install AFD to voids greater than 800mm
- Treat downward projections exceeding 10% of the void depth as wall
BS5839-Part 1:2013 states:
22.2d) If the system Category is such that automatic fire detection should be provided in any area that contains a horizontal void of 800 mm or more in height, automatic fire detection should also be provided in the void.
22.3j) Ceiling obstructions, such as structural beams, deeper than 10% of the overall ceiling height should be treated as walls [see Figure 10a)]. NOTE 10 Within horizontal voids, beams or obstructions that are deeper than 10% of the overall depth of the void regardless of whether the void is above the ceiling or below the floor, ought to be treated as walls that subdivide the void.

VoidAlert Remote Indicator
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Fixfire® is BAFE accredited for the Design, Installation, Maintenance and Servicing of Fire Alarm Systems.
All works are carried out by our employed, uniformed and trained Fire Alarm engineers.
Following each visit, a Certificate of Inspection is issued.
On our first visit, if necessary, we will train staff to fulfil their own obligations, eg. weekly test of the fire alarm system and monthly test of emergency lighting. Any necessary test keys will also be supplied.
Planned engineer fire alarm maintenance/service is carried out in accordance with BS5839 Part 1 which specifies a minimum frequency of every 6-months. Additional fire alarm visits may be deemed necessary subject to your Fire Risk Assessment, typically this may apply to higher risk premises such as Hotels, Hospitals and Care Premises.
Fixfire® provides 24/7 planned and reactive fire alarm maintenance/service for most makes and type of fire alarm systems irrespective of the original installing company.
Where Fixfire® takes over fire alarm service/maintenance were commend that a ‘Special Inspection’ is conducted as laid out in BS5839 Part1.
On the ‘Special Inspection’, the fire alarm system is thoroughly examined and bench marked against relevant sections of the current British Standard.
The following examples would be regarded as non-compliances:
- Inadequate number of Manual Call Points.
- Inadequate provision of fire detection for the designed Category of system.
- Inadequate Fire Alarm audibility.
- Standby power supplies that fail to conform.
- Cabling with fire resistance that fails to conform
- Monitoring of circuits that fail to conform.
- Standards of electrical safety that do not conform.
- Exposure to, or experience of, false fire alarms.
- Changes in the use, layout and construction oft he protected premises that may impact on the effectiveness of the system.
- The absence of a zone plan or other suitable diagrammatic representation of the premises.
Whilst the ‘Special Inspection’ is not a mandatory requirement, we strongly recommend the visit for your own peace of mind in order to ensure that there are no fundamental issues that could have a detrimental effect on the performance of the fire alarm system in a critical situation.
The Fixfire® Fire Log Book fits perfectly with our maintenance system and provides entries for engineer and user testing with dedicated sections for the storage of maintenance certificates.
Compliance with current Fire Safety Law (Regulatory Reform (Fire Safety) Order 2005) is a tall order and keeping tabs on due dates across multiple assessments, checks and inspections without missing something is a real challenge.
The Fire Safety Compliance System™ from Fixfire® provides you with the tools, support and expertise to drive your compliance with confidence.
- Fire Risk Assessment (Initial and ongoing review)
- Systems/equipment installation including Fire Alarm, Disabled Refuge Alarm, Fire Fighting Equipment, Fire Suppression, Emergency Lighting
- Fire Safety Training
- 24/7 Planned & Reactive maintenance
- Fire Log Book and other Compliance Binders for record and information storage
- Fire Safety advice and Compliance Memorandums to keep you abreast of regulatory changes
- My-Fixfire web-portal
Please call our Compliance Team today to discuss your Fire Alarm Service and Maintenance requirements.
Freephone 08000891999